Frequently Asked Questions

Yes, orders can be canceled before they are dispatched. Once shipped, cancellation is no longer possible.

No, customized products and discounted items are non-returnable and non-refundable.

No, you can check out as a guest. However, an account gives you access to order tracking and exclusive offers.

Yes, we accept returns within 15 days of delivery, provided the item is unused, in original packaging, and not customized. Visit our Returns Policy for details.

Not at the moment. We currently deliver only within Pakistan.

You can contact us anytime at info@theeconiq.pk or message us directly at +92 336 6990444.

Email us at returns@theeconiq.pk with your order details. Once approved, we’ll guide you through the return process.

Your data is kept secure and only used for order processing. Learn more in our Privacy Policy.

We typically deliver within 2 to 5 business days across Pakistan.

Please report any issues within 15 days of delivery, along with photos. We’ll arrange a replacement or refund as applicable.

What Our Clients Say
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